The StubHub marketplace strives to offer a choice of seats and price points at any given event, even those that are "sold out." This gives potential buyers the information to determine fair market value and the flexibility to make their choice.
Buying on StubHub is convenient - buyers enter their credit card information on the secure StubHub web site. The seller never sees the buyer's confidential financial information. Once the seller has accepted the buyer's order, the buyer receives order confirmation with instructions for downloading their electronic tickets; this year on StubHub, every Phillies order will be available for electronic delivery! StubHub's customer service number is available seven days a week to assist buyers and sellers.
All tickets purchased on the StubHub marketplace are covered by the StubHub FanProtectTM Guarantee.
It's up to you to decide on the sale price of your tickets. Enter your desired price per ticket for each listing. Remember, when your tickets sell, StubHub collects a 15% commission from each sale, which is deducted prior to StubHub sending your payment. Be sure to keep this in mind when deciding on a price.
To help you decide on a price, you might look at the sale price of other comparable listings. This can give you an idea of what the market value of your tickets may be. Remember, StubHub cannot guarantee that your tickets will sell.
When setting the sale price of your tickets, it is your responsibility to comply with all applicable local, state, federal and international laws, statutes and regulations.
StubHub doesn't collect a commission if your tickets do not sell.
We are working with StubHub on a process where any baseball ticket purchased through StubHub will be delivered to the buyer digitally and you as the seller will not need to do anything more than confirm ticket that you are selling. Any enhancements to the way in which you will use the current StubHub service to sell your tickets will be communicated to you as early as possible so that this service continues to be clear and easy to use.
If available, season ticket holders should post tickets for re-sale through My Account/My Tickets on a Major League Baseball team website. Tickets posted this way will receive an icon indicating that the tickets can be received via instant eDelivery. In this case, StubHub takes care of delivering the tickets to the buyer for you - at no charge. You don't need to ship or upload anything. When your tickets sell, you'll get an email from StubHub telling you when to expect your payment.
Otherwise, when your tickets sell on StubHub you'll receive an email with instructions on how to confirm your order and a link to a pre-paid Fed-Ex airbill. Simply drop your tickets off at the nearest Fed-Ex location or drop box, and you're good to go.