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Reds Heads Frequently Asked Questions
What ages are recommended for Reds Heads memberships?

We recommend the Reds Heads Kids Club for ages 3-12. We also have the Reds Rookies baby club for children under age 3 and Club Red for fans ages 13-17. Find our more information on those clubs by following the links below.

Does my Reds Heads membership automatically renew each season?

No, a membership must be purchased each year for a child to be considered an active member.

How do I purchase a Reds Heads membership?

You can purchase a membership online, right here at Click the "Purchase" button on the home page and complete the registration/payment form. There is a $2 convenience fee and $9 shipping fee for each membership purchased online.

You can also purchase memberships at the Reds Heads Clubhouse or Fan Club booth during any home game throughout the season or at the Great American Ballpark front office lobby Monday through Friday, 9am-5pm on non-game days and 9am- 3pm on game days.

How long will it take for my online order to arrive?

It typically takes 2 weeks for online orders to arrive. They are shipped individually using standard US ground mail

What does it mean to activate the membership and how do I activate it?

Activating your membership gives you access to the full benefits of the Reds Heads Kids Club and ensures we have your correct contact information. You will not be able to redeem your free tickets or RSVP for events until you activate. Also, those who have activated their membership are entered into a drawing for chances to meet a Reds player on the field before the game starts and earn a stamp in the Reds Heads Scorebook.

To activate your membership visit and click "Activate." Fill out the information requested and submit the form. The activation code that is required is the unique 6 character code found on the first page of your Reds Heads Scorebook.

What games can we attend with our free tickets, and what goes on at Reds Heads games?

You can use your 2 free tickets to attend any Sunday through Thursday home game excluding special dates like Opening Day. All games are subject to availability. The game dates are listed here. Make sure you wear your Reds Heads gear to this game, and get ready to have a blast!

How do I redeem my free tickets?

Make sure you activate your membership first. Each membership includes a Reds Heads Scorebook with a unique six character code printed on the inside front cover. Visit and click the "Tickets" button, then follow the instructions to redeem them.

If you have other ticketing questions, please call 513-765-7400.

How do I RSVP for ballpark experiences?

After activating your membership, visit and click on the "RSVP" button. Choose the experience and date you would like to attend, and use the six character code in the Reds Heads Scorebook to register for an event ticket. Choose your dates carefully as once you make your selection, you will not be able to change it. After you register for an event ticket, you will be emailed the ticket. You must print that ticket and bring it with you the experience or have the ability to display the ticket on your mobile phone. If you are RSVP'ing for multiple members, you will need to go through the process using each code individually.

Does my member get to attend multiple ballpark experiences each season?

Yes, there are multiple events for members throughout the season, but members can only attend each type of experience one time per season. (For example, there are several autograph session dates available, but members are only able to RSVP for one of them.) This limit is to ensure that every member who would like to attend an event has the opportunity to do so.

Do I have to pay for any of the ballpark experiences?

For the experiences that happen on the field (Run the Bases), Reds Heads members and any family or friends in attendance must have a valid game ticket in order to participate or watch. For the autograph sessions in the Reds Hall of Fame, and Ballpark Tours, Reds Heads members receive free admission. Any accompanying family, friends or guardians will be required to pay a discounted admission fee to the Reds Hall of Fame. The Reds Heads Q&A Session has free admission for both members and accompanying guests and do not require a game ticket.

If I am taking my Reds Heads member to a ballpark experience and a sibling or friend who is not a Reds Heads member wants to attend, is that ok?

We keep all ballpark experiences exclusive to Reds Heads members. Therefore siblings or friends who are not members are not able to participate in the experiences. We encourage siblings and friends join one of our fan clubs as well so they too can take part in all the fun!

How do the autograph sessions work?

The autograph sessions will take place in the Reds Hall of Fame located on Joe Nuxhall Way. Sessions will start at the time specified when you RSVP and will last approximately 30 minutes. There is one player at each autograph session, and we will not be able to announce that player until approximately 24 hours before the event. We will not have the player remain at the event for late arrivals, so get there early to ensure that you meet the player and get his autograph. We recommend arriving early to allow time to find parking and walking. The member's RSVP event ticket is required for participation.

What is the Reds Heads Score Book?

The Reds Heads Scorebook contains valuable information on ballpark experiences and opportunities to get awesome prizes when you attend games. Make sure you keep this safe so that you don't miss out on any part of the membership. You will use the unique six character code inside to activate your membership, redeem your free tickets, and RSVP for ballpark experiences. You can also earn stamps for attending games and completing the activities specified in the booklet. The more stamps you earn, the more prizes you receive.


Unfortunately we cannot replace lost or stolen items. You will have to purchase a membership for $30. Items cannot be sold individually. Additionally, stamps in the Reds Heads Scorebook cannot be replaced if the book is lost.

Who gets chosen for the Reds Heads Run-On and other on-field activities?

Every Reds Heads member who has activated their membership is automatically entered into a drawing for these memorable experiences. If you are chosen, a representative from the Reds will contact you at least one week in advance of the event to provide you with all the important details.