This A-Z Guest Guide was created by the Cincinnati Reds to assist Guests during their visits to Great American Ball Park. The information in this guide is always subject to change.
A
ADDRESS/TELEPHONE/INTERNET FOR GENERAL OFFICE
Cincinnati Reds
Great American Ball Park
100 Main St.
Cincinnati, OH 45202-4109
Phone Number: (513) 765-7000
Internet: www.reds.com
AEDs (AUTOMATED EXTERNAL DEFIBRILLATORS)
AEDs can be found at the following locations:
- First Aid Rooms near Sections 109, 126 and 411.
- Administration Building Security Lobby on the Terrace Level.
- Public Safety & Security Command Center on the Field Level.
- TriHealth Medical Personnel stationed in the Third Base Dugout Camera Bay and in the First Aid Rooms are also equipped with AEDs on game days only.
ALCOHOL POLICY
Concession Locations
You must be 21 to purchase all alcohol products. Sportservice ID's everyone 30 years and younger. Sales are limited to two alcoholic beverages per person with valid ID. No alcohol sales after the end of the eighth inning or 3 hours after scheduled start of game. All alcohol must remain in the ballpark: "It's the Law." Sportservice reserves the right to refuse service to anyone.
Vendors/Hawkers
You must be 21 to purchase all alcohol products. Sportservice IDs everyone 30 years and younger. Sales are limited to one alcoholic beverage per person with valid ID. No alcohol sales after the end of the eighth inning or 3 hours after scheduled start of game. All alcohol must remain in the ballpark: "It's the Law." Sportservice reserves the right to refuse service to anyone.
ALL-STAR VOTING
All-Star voting for Major League Baseball's annual All-Star Game will take place from May until the end of June. You can vote for your favorite players at ballot boxes located throughout the ballpark or online at www.reds.com. Remember to vote for your
favorite Reds!
ANIMALS
Great American Ball Park welcomes Seeing Eye Dogs or other animal assistance utilized by the disabled or visually impaired. All other animals are prohibited.
ASSISTED LISTENING DEVICES (ALD)
Guests can request the use of Assisted Listening Devices (ALD) at any Fan Accommodation Station in Great American Ball Park.
ATM MACHINES
For your convenience, National City ATM machines are located throughout Great American Ball Park at the following locations:
Terrace Level
On the concourse near Sections 113, 120, 127 and
inside the gates near Crosley Terrace.
Suite Level
Inside the Machine Room Grille Restaurant located in the left field corner.
View Level
On the concourse near Sections 412 and 428
AUTOGRAPHS
Reds players sign autographs before each game when time and Major League Baseball regulations permit. However, we cannot guarantee autograph opportunities will be available. Guests are welcome to seek autographs from players along the railing between sections 111-113 and 133-135 up to 45 minutes prior to game time, or until the end of batting practice, whichever comes first. Guests will then be asked to return to their ticketed seating areas. Please be considerate by not inconveniencing Guests seated in the autograph locations.
AUTOMOBILE ASSISTANCE
Guests with minor automobile problems (jumpstart, flat tire, etc.) can seek assistance from Central Parking System at (513) 946-8100. For assistance with major automobile problems, please contact AAA at (513) 762-3222.
B
BAGS, BACKPACKS AND PURSES
Guests are welcome to bring bags, backpacks and purses into Great American Ball Park provided their dimensions do not exceed the 16" x 16" x 8" Major League Baseball size requirement. Bags, backpacks and purses are subject to inspection by Reds personnel prior to entrance to the ballpark or at any time while inside the ballpark.
BALLPARK SEATS
Standing or stepping on ballpark seats may lead to serious bodily injury. The Cincinnati Reds request, for your safety and other ballpark Guests, that you do not step, stand or use seats in a manner other than intended at Great American Ball Park.
BANNERS AND SIGNS
The Reds welcome banners and signs. To ensure that these articles do not distract from the enjoyment of other fans, the Reds request that Guests adhere to the following guidelines:
Please do not place banners/signs in the eyesight of the batter and/or hanging over the outfield fences. Banners should in no way infringe on the sightlines of other Great American Ball Park Guests. Banners/signs may not be placed anywhere inside the playing field, be commercial, political, derogatory or obscene as determined by the Reds. Banners/signs are not permitted in the Diamond Club seating section directly behind homeplate. Signs must not utilize wood or metal material or other types of objects for support. Signage in approved areas may only be affixed with string or plastic ties.
The Reds recommend that banners and signs be foldable or collapsible in order to comply with the 16" x 16" x 8" Major League Baseball size requirement. The Reds reserve the right to remove any banner/sign.
BASEBALL HEAVEN FANTASY CAMP
Fans 30 and older get a once-in a-lifetime chance to play ball alongside former Reds greats such as Johnny Bench, Ken Griffey Sr. and Doug Flynn. Reds Baseball Heaven Fantasy Camp usually takes place in early February just before the start of Spring Training. In addition, the camp includes a reunion game at Great American Ball Park during the season, a special event at Redsfest in December and a mini-camp in January at Great American Ball Park to prepare for the week. Call (800) 755-REDS, e-mail
bballhvn@aol.com, or visit
www.redsbaseballheaven.com for more information.
BATTING PRACTICE
Batting practice begins two hours (2) before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team.
BEST BUY SUPER SUITE
Located on the Suite Level next to the Machine Room, the Best Buy Super Suite combines the best of both worlds - a top-of-the-line luxury suite and a one-of-a-kind, "loaded for fun" party area. With loads of flat screen TVs, indoor and outdoor seating, a private bar and staff, and more, this one has it all! For $120 per person, groups of 30-45 people get everything - game ticket, food and top-shelf bar. Call Group Sales at (513) 765-7600 for available dates.
BIRTHDAYS
The Reds offer two ways to celebrate your special occasion:
Birthday Packages (tickets not included):
Looking for the perfect way to make your friends' or family members' special day extra special this season? For $50 you can give them a Cincinnati Reds Birthday Package. Your special guest will receive a scoreboard message, Reds birthday card and a birthday package filled with Reds goodies. The message is displayed at the end of the third inning, and the Reds Rally Pack or Reds Crew will deliver the birthday package between the second and eighth innings. To inquire about a birthday package for your special occasion, including payment options, contact the Marketing department at (513) 765-7100 or visit www.reds.com. Birthday Packages are subject to ordering deadlines.
Kids Parties (includes game tickets):
Each person receives a View Level ticket in the birthday area (section 531), $10 in Great American Ball Park bucks and a gift bag, including a T-shirt for the birthday child. Cost is $20 per person and a minimum requirement of 15 people. The party will also receive a scoreboard birthday greeting, special invitations and a Reds mascot visit during the game. For information and reservations call Group Sales at (513) 765-7600 or visit www.reds.com/groups.
BOTTLES AND CANS
No glass bottles or cans may be brought into Great American Ball Park. Guests are welcome to bring in soft drinks and water provided they are in clear plastic bottles and the safety seal has not been broken. Insulated foam cups/containers from restaurants, convenience stores or gas stations, etc. are not permitted in Great American Ball Park.
BROADCASTING
Radio: 700WLW-AM Radio will carry every Reds game in 2008. The Reds radio network has over 50 affiliates in Ohio, Kentucky, Indiana, Illinois, West Virginia and Tennessee.
TV: FSN Ohio holds the exclusive local cable and telecast rights for Cincinnati Reds baseball. This season FSN Ohio will broadcast three Spring Training games and 145 regular season games.
BUILD-A-BEAR WORKSHOP®
Build-A-Bear Workshop®, in partnership with the Cincinnati Reds, lets fans enjoy the opportunity to "Make Your Own Gapper." Located at Crosley Terrace inside the ballpark near Section 125, Build-A-Bear Workshop® is open during all Reds home games. For more information, please call (513) 381-3655 or any Build-A-Bear® location nationwide.
C
CAMERAS & VIDEO EQUIPMENT
Guests are welcome to bring cameras and video recorders into the ballpark for personal use provided game action is not recorded, as required by Major League Baseball. Cameras and video recorders are welcomed provided their dimensions do not exceed the 16" x 16" x 8" Major League Baseball size requirement. Guests are requested to avoid standing in the aisles while using this equipment. Guests should not obstruct the views of others while taking pictures and refrain from using tripods, monopods and other camera support pods. The Reds reserve the right to remove any Guests who do not cooperate with this policy.
CARRY-IN ITEMS
To ensure the safety of all Guests, players and employees, carry-in items will be inspected prior to entrance into the ballpark or at any time while inside the ballpark. Bags, backpacks, purses, etc. larger than 16" x 16" x 8" will not be permitted into the ballpark in accordance with the Major League Baseball size requirement.
CINCINNATI BELL RIVERBOAT DECK
The Reds and Cincinnati Bell have partnered to build a two-story riverboat deck on top of the existing batter's eye structure! Offering panoramic views of the entire ballpark and the Ohio River, the Cincinnati Bell Riverboat Deck will provide multiple groups of 25-150 another fantastic hospitality option during Reds games. Package price is $65 per person for all regularly priced games and includes ticket, buffet meal and beverages. The Cincinnati Bell Riverboat Deck is located on the center-field Suite Level concourse. For information on reservations call Group Sales at (513) 765-7600.
CINCINNATI BELL TECHNOLOGY PAVILION
The Cincinnati Bell Technology Pavilion, located in center field, is a glass-enclosed, climate-controlled party area, featuring a non-reflective glass shield that doubles as the batter's eye. This technology center is operated year-round as a premier site for Cincinnati Bell Technology Solutions to showcase the latest systems for voice, video and data communication and connectivity.
CLUB RED
Located on the Suite Level concourse in center field, Club Red is open to all ticket holders and hosts a happy hour every Friday home game. Offering $3 Bud and Bud Light beers from the time gates open until the end of the first inning, Club Red is the ideal area to mingle on the open-air patio offering stunning views of Great American Ball Park and the Ohio River.
CLUB SEATING
Whether entertaining clients, friends or family, you are sure to impress your Guests with the exceptional amenities of the Club Seats at Great American Ball Park. The Lower Club and Club Home Seating areas offer excellent sightlines from behind the plate. The Club Seats situated along the first-base side of the Club Level have direct access to FSN Ohio Club 4192, which is conveniently located behind your seats.
CODE OF CONDUCT
Major League Baseball and the Cincinnati Reds are committed to creating a safe, comfortable and enjoyable ballpark. Our staff will act to support an environment where:
- Guests will enjoy the baseball experience free from foul or abusive language or obscene gestures.
- Intervention with an unruly, impaired or intoxicated Guest will be handled in a prompt and safe manner.
- In accordance with Ohio Revised Code, 3794, Great American Ball Park is a completely non-smoking facility.
- Obscene or indecent clothing will not detract from the Guest experience.
- The progress of the game will not be disrupted by Guests' actions or unauthorized persons on the playing field.
- Guests will refrain from displays of affection not appropriate in a public, family setting.
- Guests will show their tickets when requested and sit only in their ticketed seats.
- Aisle ways should remain clear during play & Guests shall refrain from actions that impede their fellow Guests view of the game.
COMMUNITY FUND
The Reds Community Fund is the official nonprofit organization of the Cincinnati Reds. Since its inception in 2001, the Community Fund has been dedicated to improving the lives of youth through its baseball-themed outreach efforts.
Programs include the Reds Rookie Success League, a free, noncompetitive, coed, character-building program for 8-11 year olds in Greater Cincinnati, Butler County, Warren County and Louisville; Youth Baseball and Softball Funding, which underwrites expenses for 200 inner-city teams throughout Reds Country; and Field Renovation, which will have helped restore 225 baseball fields before the end of the year. Including the Youth Baseball "Match" and Greater Cincinnati RBI programs, more than 25,000 kids and coaches will be connected to the baseball-themed outreach efforts of the Reds Community Fund in 2008.
The Reds Community Fund hosts a variety of game-day fundraising and awareness-raising events during all Reds home games. "Silent Auction Saturdays" feature baseball memorabilia and authentic game-used collectibles. The auctions take place during all Saturday home games, as well as on Opening Day and other select dates. "Photo Fridays" provides fans with a chance to have their image superimposed over several ballpark settings and is featured during every Friday home game. The Great Clips "Charity Cuts" program provides discounted haircuts by professional stylists and returns for all Business Day Specials. The Reds Community Fund Raffles fill out the remainder of the schedule and feature autographed merchandise items from the Reds and select opponents. The Community Fund's concourse booth is located near the Gapper's Alley entrance behind section 120 at Great American Ball Park.
A series of creative, baseball-themed fundraising events and programs also provides necessary funding for the Community Fund's outreach efforts. Events include the "Redlegs Run for Home" 5K Run/Walk, the "Marty Brennaman Golf Classic," and the "Father's Day Catch," along with others.
For additional information or volunteer opportunities, please contact Executive Director Charley Frank at (513) 765-7231 or
cfrank@reds.com.
CONCEALED WEAPONS LAW
It is illegal to carry a firearm, deadly weapon, or dangerous ordnance anywhere on Great American Ball Park's premises. Unless otherwise authorized by law, no person shall knowingly possess, have under the person's control, convey, or attempt to convey a deadly weapon or dangerous ordnance on the ballpark's premises. A permit to carry a concealed weapon issued by this or any other state does not authorize the holder to carry weapons on the ballpark's premises.
CONCESSIONS
Sportservice operates the food and beverage stands throughout Great American Ball Park. For information on concessions and other services that Sportservice provides, please call (513) 765-7626.
Guests can find a wide assortment of food and beverages at Great American Ball Park in the following locations:
Alley Dogs - Section 401:
- Featuring Kahn's Hotdogs, Brats, Big Red Smokeys, Popcorn and Soft Pretzels.
Beer Portable Stands - Sections 109, 126, 135 & 518:
- Guests can choose among the domestic, microbrews and imports at these portable beer stand locations.
Coconuts - Section 133:
- Featuring mixed drinks, wine and an assortment of Frozen Drinks.
Doggy's Dogs - Section 135:
- Featuring Kahn's Hotdogs, Brats, and Big Red Smokeys.
Downtown/High 5/ Crosley Grill - Sections 119, 130, 514:
- Specializing in 1/2 pound Burgers, Grilled Chicken Sandwiches, Chicken Tenders and an assortment of French Fries.
Dugout Dogs - Sections 516 & 525:
- Featuring Kahn's Hotdogs, Brats, Big Red Smokeys, Popcorn and Soft Pretzels.
Frank's Franks - Sections 113, 142, 531:
- Featuring Kahn's Hotdog, Brats and Big Red Smokey.
Home Run Dogs - Section 105:
- Featuring Kahn's Hotdog, Brats, Big Red Smokeys and Popcorn.
Knuxy's Knots - Section 525:
- Featuring Gourmet Pretzels, Kahn's Hotdogs and the Big Red Smokey.
LaRosa's Pizzeria - Sections 113, 133, 518:
- Try a piece of Cincinnati featuring LaRosa's Pizza and Steak Hoagies.
Montgomery Inn - Section 124:
- Cincinnati's own Montgomery Inn Pulled Pork and Chicken. For Dessert try one of our many flavors of Dippin Dots.
Riverfront Dogs - Section 118:
- Featuring Kahn's Hotdog, Brats and Big Red Smokeys.
Roebling Dogs - Sections 113 & 135:
- Featuring Kahn's Hotdog, Brats and Big Red Smokeys.
Skyline Chili - Sections 116, 130 &anp; 518:
- Featuring Cincinnati's own Skyline Cheese Coney.
Smoothies - Sections 129 &anp; 516:
- Try a delicious Fruit Smoothie or a Fresh Batch of Caramel or Cheese Corn.
Sun Deck/Moon Deck Pub - Section 108:
- Featuring a unique collection of Specialty Draft Beer along with domestic and specialty bottles.
United Dairy Farmers - Sections 117, 133 & 525:
- Try a United Dairy Farmers Chocolate/Vanilla Soft Serve Sundae today. UDF Hard Dip Cups, Ice Cream Bars and the Frosty Malt are also available.
COOLERS
Guests are welcome to bring SOFT-SIDED coolers into Great American Ball Park provided the coolers' dimensions do not exceed the 16" x 16" x 8" inch Major League Baseball size requirement. HARD-SIDED coolers of any size are prohibited from entering the ballpark. Coolers and all carry-in items are always subject to inspection by Reds personnel prior to entrance to the ballpark or at any time while inside the ballpark. The Reds are not responsible for HARD-SIDED coolers that are left outside of the ballpark gates. Guests are strongly encouraged to return their HARD-SIDED coolers to their vehicles.
CORPORATE SPONSORSHIPS
For more information on Cincinnati Reds corporate sponsorships, please call (513) 765-7100.
CREDIT CARD POLICY
All major credit cards are accepted at the Great American Ball Park ticket windows, merchandise locations and permanent concession stands. Portable concession stands cannot accept credit cards.
D
DESIGNATED DRIVER
The Cincinnati Reds want you to enjoy the ballgame and have a safe trip home. Guests may sign up to participate in the "Budweiser Good Sport Designated Driver Program" at any Fan Accommodation Station.
DIAMOND CLUB
The Diamond Club provides the ultimate baseball experience at Great American Ball Park. For Guests who have purchased Diamond Seats, the exclusive Diamond Club, which is located directly behind home plate under the field level seating, is one of the many perks. This exclusive area features beverage service and a gourmet buffet, as well as a window that looks directly into the tunnel that leads from the Reds Clubhouse to the dugout. Guests with Diamond Club tickets can access this area by taking the homeplate elevators or stairs to the field level. For more information please contact the Reds Sales department at (513) 765-7210.
DIAPER CHANGING STATIONS
Baby changing tables are available in all public and family restrooms in Great American Ball Park.
DIRECTIONS TO GREAT AMERICAN BALL PARK:
From I-75 southbound:
- Take the Second Street exit on the left toward DOWNTOWN/RIVERFRONT.
- Stay on Second Street heading EAST, and the ballpark will be on your right.
From I-71 southbound:
- Take the Third Street exit on the left toward DOWNTOWN/RIVERFRONT.
- Turn LEFT onto Walnut Street.
- Turn LEFT onto Second Street.
From US 50 eastbound:
- Take the Second Street exit on the right toward DOWNTOWN/RIVERFRONT.
- Stay on Second Street heading EAST, and the ballpark will be on your right.
From US 50 westbound (Columbia Parkway):
- Take the Sixth Street exit on the right.
- Turn LEFT onto Sycamore Street.
- Turn RIGHT onto Third Street.
- Turn LEFT onto WALNUT Street.
- Turn LEFT onto Second Street.
From I-71/I-75 northbound:
- Take the Second Street exit on your right after crossing the Brent Spence Bridge.
- Stay on Second Street heading EAST, and the ballpark will be on your right.
From I-471 northbound:
- Take the Third Street exit on your right after crossing the Daniel Carter Beard Bridge.
- Take Third Street to Walnut Street.
- Turn LEFT onto Walnut Street.
- Turn LEFT onto Second Street.
DISABLED ACCESS
The Reds are committed to providing every Guest with a comfortable and enjoyable experience at the ballpark. Great American Ball Park is a fully accessible ballpark for all Guests.
Handicap parking is available in the Great American Ball Park Parking Garage for $15 and in the East Parking Garage for $12. While the number of handicap parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining a handicap parking space.
The disabled pickup/drop-off zone is located on Main Street, from Second Street to Mehring Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid handicap placard or valid handicap license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
Great American Ball Park has handicap seating available in most seating areas. Handicap seating areas are equipped with electrical outlets for recharging purposes at no cost to the Guest.
DONATIONS
If you are seeking a donation for a fundraiser to be held in the tri-state region of Ohio, Indiana and Kentucky, please mail a written request (on your organization's letterhead if possible) with a brief explanation of your group/event (including how donations will be used - auction, raffle, door prize, etc.), along with date of event, contact name, address and telephone number to the following address at least four (4) weeks in advance of your event. Please keep in mind only Reds game tickets or ticket vouchers will be donated for approved requests.
Cincinnati Reds
Attn: Donation Request
Great American Ball Park
100 Main St.
Cincinnati, OH 45202
Additional information regarding our donation policy may be found by calling (513) 765-7103, or visit www.reds.com and navigate to the Community section.
E
ELEVATORS/ESCALATORS
For the convenience of our Guests requiring special assistance, seven public elevators and three escalators are located throughout Great American Ball Park. There is an escalator inside Great American Ball Park located near Gapper's Alley. This escalator transports Guests from the Terrace Level to the View Level. However, this escalator does not access the Suite or Club Level. There is another escalator located on the west side of Great American Ball Park near the Reds Hall of Fame. This escalator transports Guests from the Terrace Level to the Club Level. Upon reaching the Club Level, Guests can use an adjacent escalator to reach the View Level.
ENTRANCE LOCATIONS
Guests with valid game tickets are welcome to enter Great American Ball Park at the following entrances:
Crosley Terrace
Located on the northwest side of Great American Ball Park at the corner of Second Street and Main Street. Guests entering at Crosley Terrace would be in the home-plate vicinity of Great American Ball Park on the Terrace Level.
Gapper's Alley
Located at the "Gap" on the north side of Great American Ball Park. Guests entering at this location would be on the third-base side of Great American Ball Park on the Terrace Level.
Left-field Entrance
Located on the north side of Great American Ball Park next to the North Ticket Office. Guests entering at this location will be on the third-base side of Great American Ball Park on the Terrace Level.
Broadway Entrance
Located on the east side of Great American Ball Park on the U.S. Bank Arena Plaza. Guests entering at this location will be on the concourse behind the left-field bleachers.
Center-field Entrance
Located on the southeast side of Great American Ball Park at the corner of Mehring Way and Old Broadway. Guests entering at this location will be in center field on the Terrace Level concourse.
Bullpen Entrance
Located on the south side of Great American Ball Park. Guests entering at this location will be in right field on the Terrace Level.
Right-field Entrance
Located on the southwest side of Great American Ball Park at the corner of Mehring Way and Main Street. Guests entering at this location will be in right field on the Terrace Level concourse.
Main Street Entrance
Located on the west side of Great American Ball Park between the Reds Hall of Fame and the Reds Team Shop by Majestic on Main Street. Guests entering at this location will be on the first-base side of Great American Ball Park on the Terrace Level.
F
FAN ACCOMMODATION STATIONS
There are two Fan Accommodation Stations in Great American Ball Park. One is located on the Terrace Level near Section 119, and the other is on the View Level near Section 420. Guest-relations personnel will be on hand to assist Guests with any questions, comments or concerns.
FAN MAIL
Fan mail may be sent to:
Manager, Player or Coach's Name
c/o Cincinnati Reds
Great American Ball Park
100 Main St.
Cincinnati, OH 45202
Please know that fan mail is not forwarded during the off-season, and there is no guarantee of a response or that any items mailed will be returned.
FAN ZONE
Located on the Terrace Level along the west side of Great American Ball Park, the Fan Zone, built on the former site of Riverfront Stadium, was the second and final phase of construction at Great American Ball Park. The Fan Zone features interactive games for kids, a playground, the Mega Concession Stand, Picnic Deck, Rose Garden, Budweiser True Music Stage, the Picnic Tent powered by LG and two additional entrance locations for Guests.
FIELD FACTS
The grass at Great American Ball Park is comprised of five varieties of Perennial Ryegrass that was grown right here at Great American Ball Park. The turf is growing in a 12-inch root zone composed of 100 percent sand. The drainage and irrigation systems lie below the root zone. The field is capable of handling up to 3 inches of rain an hour with little or no water pooling on the surface.
FIRST AID STATIONS (Affiliated with Bethesda North and Good Samaritan Hospital)
Guests will find the Great American Ball Park First Aid Stations in the following locations:
- On the Terrace Level near Sections 125-126.
- On the Terrace Level near Sections 109-110.
- On the View Level near Section 411.
For the protection of our Guests, trained medical personnel are on duty for all games and events. Should you have any medical emergency or need medical assistance, please refer to the nearest directional signage for First Aid Station locations, or ask any member of the Great American Ball Park event staff.
FOUL BALLS
Guests are welcome to keep any foul ball hit into the stands. At no time should a foul ball be thrown back on the field. Violators will be subject to ejection. Any Guest interfering with a ball in play will be subject to ejection from the ballpark. Any Guest going onto the playing field will be ejected from the ballpark and will be subject to arrest and prosecution. Guests assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game, including without limitation, injury from thrown bats, thrown or batted balls and spectator conduct.
FRONTGATE OUTDOOR LUXURY SUITE
Located in the gap above the Owner's Suite, this premium party area features luxury furnishings by Frontgate, an upscale bar, and all-inclusive food-and-beverage service. Package price is $150 which includes ticket, buffet and beverages. The area holds 30-48 Guests. Guests can access the Frontgate Outdoor Luxury Suite by taking the homeplate elevators or stairs to the club/press level. For information or reservations, call Group Sales at (513) 765-7600.
FSN OHIO CLUB 4192
The lounge, a dedication to Pete Rose's record-breaking hit, is open to all premium-seating customers, including Suite, Diamond, Scout and Club. These Guests can access this exclusive area before, during and after games. In addition to a large sit-down bar, FSN Ohio Club 4192 offers a variety of food and beverage options at chef-style food stations. The lounge boasts over 13,000 square feet of space, and fans can relax in traditional dining seats, bar stools at a centrally located four-sided bar or at drink rails facing the ballpark. Guest can access the FSN Ohio Club 4192 by taking the elevators or stairs, near sections 126 and 135, to the Club Level. For more information, please contact the Reds Sales department at (513) 765-7210.
G
GATES OPEN
Gates open two (2) hours prior to game time. Gate opening times may vary if a game is rescheduled.
GROUP TICKETS
If you've ever thought about bringing a group to a Reds game, now is the time! There's no better way to catch the action at Great American Ball Park than to share the experience with a group of 25 or more. Call the Group Sales department at (513) 765-7600 for more information or log onto www.reds.com/groups.
GUEST INTERFERENCE
Guests intruding upon the playing field or any restricted area are subject to arrest, penalty of a 180-day jail term and a $1,000 fine. We also ask that you do not throw objects onto the playing field. This could interfere with play and could result in injury to someone on the field. Any Guests with questions or problems during their visit to Great American Ball Park should see their seating coordinator, or a Reds representative at one of the Fan Accommodation Stations located at the Gap on the Terrace & View Levels.
GUEST RELATIONS
Our guests are our top priority in the ballpark. The friendly and knowledgeable Guest Relations Staff is available to assist our guests with any questions, comments or concerns. Open from gate opening until the crowd departs, Guest Relations is the place to ensure our guests receive top-notch customer service at the ballpark. There are two Fan Accommodation Stations at Great American Ball Park - located on the Terrace Level near Section 119 and on the View Level near Section 420.
Guests' questions, comments or concerns can also be mailed to the following address:
Guest Relations Department
Cincinnati Reds
Great American Ball Park
100 Main St.
Cincinnati, OH 45202-4109
H
HALL OF FAME AND MUSEUM
The Cincinnati Reds Hall of Fame and Museum is located on the west side of Great American Ball Park along Main Street. In 2008, the Reds Hall of Fame celebrates its 50th anniversary of honoring excellence in Reds baseball with a special exhibit dedicated to the Hall of Fame's golden anniversary as well as a special tribute exhibit to Joe Nuxhall. Home to the world's largest public collection of Reds memorabilia and artifacts, the Reds Hall of Fame explores the history of the Reds from 1869 to the present day. With over 16,000 square feet of exhibit space on two floors, the Reds Hall of Fame is an interactive facility that focuses on both entertainment and education. Throughout the year, fans can purchase a Reds Hall of Fame Pass that allows them unlimited visitation to the Hall of Fame through year's end for only $10 ($8 for students and seniors).The Cincinnati Reds Hall of Fame and Museum is a not-for-profit 501 C (3) organization and is open year-round. For more information about the Reds Hall of Fame, please call (513) 765-7576 or go to www.reds.com.
I
INSPECTION PROCEDURES
Guests entering Great American Ball Park may be subject to inspection by random electronic wanding or physical means. Carry-in items for all Guests are subject to inspection by Reds personnel prior to entrance into the ballpark or at any time while inside the ballpark. Carry-in items larger than 16" x 16" x 8" will not be permitted into the ballpark due to the Major League Baseball size requirement.
L
LOST AND FOUND
Guests may inquire about lost and found articles at Fan Accommodation Stations during the game or by calling Guest Relations at (513) 765-7096.
LOST CHILDREN/MISSING PERSONS
Guests should report a missing person at any Fan Accommodation Station. Guest Relations staff will work closely with the CPD and Event Staff to locate the missing individual(s).
LUXURY SUITE RENTALS
Enjoy exclusive accommodations for up to 16 Guests in the privacy and comfort of your own Luxury Suite. Perfect for celebrating a special occasion or entertaining a VIP client. Great American Ball Park's Luxury Suites offer a true "home-field advantage!" For more information about premium seating options, please contact the Reds Sales department at (513) 765-7210.
M
MACHINE ROOM GRILLE
Great American Ball Park's brewpub, located on the Suite Level in the left-field corner, is a dedication to the Big Red Machine, the Reds teams that dominated baseball in the 1970's. Guests can take the elevators near section 110 to the Suite Level to access this area. This spacious bar and grille has a blue-collar feel, much like the Reds team of the era. Brick and steel finishes, with an exposed ceiling, set the tone. Additional features of the brewpub include a mini electronic scoreboard, views of the playing field, mock foul poles, outside seats, the zamboni used at Cinergy Field and plenty of Reds memorabilia. Dishes include everything from burgers to pizza to barbeque.
MASCOTS
Great American Ball Park is filled with the excitement generated by two official mascots: Mr. Redlegs and Gapper! Our mascots are available for events outside of Great American Ball Park. For information regarding scheduling, pricing and availability for mascot appearances, call (513) 765-7100 and ask for the mascot coordinator, or visit www.reds.com.
MEETING FACILITIES
The Crosley Room and the Waltz Business Solutions Business Conference Center offer an ideal location for pregame meetings and networking events. Conduct business with your Guests before a Reds game in one of our conference rooms, then stay to enjoy the game. Contact (513) 765-7186 to reserve your meeting space.
MERCHANDISE/SOUVENIRS
Great American Ball Park Merchandise/Souvenir locations:
The Reds Team Shop by Majestic
Location: Great American Ball Park
100 Main St. (corner of Second and Main streets)
Cincinnati, OH 45202
(513) 765-7950
Store Hours (non-game days):
Monday-Sunday: 10 a.m. to 5 p.m.
Store Hours (game days):
On game days the Reds Team Shop by Majestic will open at 10 a.m. and close up to an hour after the game has concluded.
The Reds Team Shop by Majestic accepts all major credit cards and cash only. No personal checks will be accepted.
For phone orders, please call (513) 765-7300 or e-mail orders to merchandise@reds.com. Mail any orders to the address listed above for the Reds Team Shop by Majestic.
Merchandise Locations within Great American Ball Park
Team Store locations:
Terrace Level on the concourse near Section 109
Suite Level on the concourse near Section 221
View Level on the concourse near Section 421
Souvenir Stand locations:
Terrace Level on the concourse near Sections 108, 111, 127
Portable merchandise stands can be found on the Terrace and View Levels throughout the ballpark.
The Merchandise locations throughout the ballpark accept all major credit cards and cash only. No personal checks are accepted.
MINOR LEAGUE AFFILIATES
The Cincinnati Reds minor league affiliates are:
Louisville Bats Baseball Club (AAA)
Louisville Slugger Field
401 E. Main St.
Louisville, KY 40202
Phone: (502) 212-2287
Fax: (502) 515-2255
www.batsbaseball.com
Chattanooga Lookouts (AA)
BellSouth Park
P.O. Box 11002
Chattanooga, TN 37401
Phone: (423) 267-2208
Fax: (423) 267-4258
www.lookouts.com
Sarasota Reds (A)
Ed Smith Stadium
1090 N. Euclid Ave.
Sarasota, FL 34237
Phone: (941) 955-6501
Fax: (941) 955-6365
Ticket Office: (941) 954-4464
www.sarasotareds.com
Dayton Dragons (A)
Fifth Third Field
P.O. Box 2107
Dayton, OH 45401
Phone: (937) 228-2287
Fax: (937) 228-2284
www.daytondragons.com
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NO ALCOHOL SECTION
The No Alcohol Section is located on the Terrace Level in right field at section 139. Guests sitting in the No Alcohol Section will enjoy an environment where alcoholic beverages are not permitted. For more information regarding available tickets, please visit www.reds.com or call (513) 381-REDS.
NOISEMAKERS
Noisemakers such as cowbells, thundersticks, air horns, whistles, clappers and other such items that incur an audible nuisance upon Guests are not permitted in the ballpark.
NON-GAME-DAY EVENTS
Great American Ball Park offers more than just a place to watch Cincinnati's team take the field. Great American Ball Park provides special events in a nontraditional setting and provides year-round accommodations for both business functions and social events. Whether it is a meeting for 50 or a reception for 2,500 people, our professional and friendly staff will make sure your event is a most memorable experience.
For additional information on hosting your event at Great American Ball Park, please contact our Special Events department at (513) 765-7065.
NURSING MOTHERS
Accommodations for Nursing Mothers can be found in the First Aid Stations and family restrooms at Great American Ball Park. For locations see "First Aid Stations"
and "Restrooms."
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PARKING
Central Parking System manages the parking and onsite traffic operations at Great American Ball Park. Central Parking is a transportation management company engaged in the leasing, management and ownership of commercial parking facilities. Central Parking's mission is to operate a global parking and transportation management company dedicated to integrity, growth, professionalism, value and leadership and providing quality service to customers and clients. Central Parking Systems can be contacted at the following:
Central Parking Systems
99 E. Second St.
Cincinnati, OH 45202
(513) 946-8100.
For information on Handicap Parking please see "Disabled Access."
A parking map can be found on the Web by going to www.reds.com, click on "Great American Ball Park," and then click on "Directions and Parking."
Great American Ball Park Parking Tips
Parking for the Great American Ball Park is located on both the East and West sides of the ballpark.
Single game passes are available to handicapped patrons in the ballpark garage and the East garage or Central Riverfront Garage for $15 and $12 respectively. These passes may be purchased in person in advance of game day at the Central Riverfront Garage.
For information on handicapped or season parking passes, please call (513) 946-8100.
On-Site Parking
There are 3,500 spaces on-site at Great American Ball Park. Day of game parking is available in Lots B or D for $10 or in the Central Riverfront Garage and the East Garage for $12.00. The Great American Ball Park parking lots open 3 hours before game time.
Main Parking Options
Lot D
Location: West of Great American Ball Park outside of Gate 3. Lot D is located on Mehring Way between Elm and Main Streets.
Access: Lot D can be accessed from Mehring Way from both the west via Freeman Ave., Central Ave. or Elm St. or the east via Pete Rose Way or Broadway.
Cost: The price per game for Lot D is $10.
Lot B
Location: West of Great American Ball Park adjacent to the Central Riverfront Garage on Pete Rose Way.
Access: Lot B can be accessed via Pete Rose Way at Central Ave. or Mehring Way from the west.
Cost: The price per game for Lot B is $10. The parking pass color for this lot is White with red printing.
Central Riverfront Garage
Location: West of Great American Ball Park on Pete Rose Way.
Access: The Central Riverfront Garage can be accessed via Pete Rose Way at Central Ave. or Mehring Way from the west.
Cost: The price per game for the Central Riverfront Garage is $12. The parking pass color for this garage is Yellow.
East Garage
Location: East of Great American Ball Park and adjacent to US Bank Arena with entrances on Pete Rose Way and on Mehring Way.
Access: The East Garage can be accessed via Pete Rose Way from the east or via Second Street then east on Pete Rose Way. Access can also be vie Mehring Way from the east or west.
Cost: The price per game for the East Garage is $12 per game. The parking pass color for this garage is Blue.
Ballpark Garage
Location: Underneath Great American Ball Park with entrances on Pete Rose Way and on Mehring Way.
Access: The Ballpark Garage can be accessed via Pete Rose Way from the east or via Second Street. Access can also be via Mehring Way from the east or west.
Cost: Day of game parking in the Ballpark Garage is reserved for handicapped patrons at a cost of $15. The parking pass color for this garage is Pink.
Handicapped Parking
Handicap parking is available in the Great American Ball Park Parking Garage for $15 and in the East Parking Garage for $12. While the number of handicap parking spaces is more than adequate, Guests are still encouraged to arrive at the time gates open to improve their chances of obtaining a handicap parking space.
The disabled pickup/drop-off zone is located on Main Street, from Second Street to Mehring Way, along the west side of Great American Ball Park. Cars, vans and small buses displaying a valid handicap placard or valid handicap license plate will be permitted to enter the pickup/drop-off zone beginning one half (1/2) hour before gates open to approximately one (1) hour after the conclusion of the game. Large school buses and large charter/tour buses are prohibited from entering this zone. Guests traveling to the ballpark in a large school bus or large charter/tour bus should contact the Group Sales department at (513) 765-7600 for information on bus pickup and drop-off locations.
Bus Parking
The Cincinnati Reds, in conjunction with the City of Cincinnati, Hamilton County and Metro, are happy to accommodate buses in the Riverfront Transit Center. The Transit Center is a parking tunnel located under Second Street and accessible from either end. It is the responsibility of the group leader to make arrangements for bus parking.
Due to the increased capacity in the Riverfront Transit Center advance bus parking reservations are no longer necessary. Directions to the Transit Center will be sent to the group leader. Please share these directions with your bus driver.
All special-needs groups should make arrangements directly with the Reds prior to the game date by calling (513) 765-7600.
PARTY DECKS A & B
Enjoy the game from this covered deck offering great views of the field, or take a seat in the padded ballpark seating for up-close views of the game. Each deck accommodates 50-70 Guests. Package price is $72 per person which includes ticket, buffet meal and beverages. Guests can access the Party Decks by taking the elevators or stairs, located near Section 135, to the Suite Level. For more information please contact the Group Sales department at (513) 765-7600.
PICNIC TENT POWERED BY LG
Located in the riverview section of the Fan Zone near Section 139, the Picnic Tent offers a great place to eat and socialize before and during the game. Guests can watch the game on TV monitors or the tent or from their Field Box seats located down the right field line. The area holds multiple groups of 25-200 at a package price of $55 per person which includes ticket, buffet meal and beverages. For information or reservations, call Group Sales at (513) 765-7600.
POCKET SCHEDULES
This item is a convenient way to keep track of all the Reds upcoming games and start times, promotional nights, television broadcasts and important ballpark information. Keep them in your wallet, purse or at your desk so that you never miss a game. Pick up a pocket schedule at the Great American Ball Park Fan Accommodation Stations, participating Cincinnati-area businesses, or by writing or calling the Corporate Sales department at (513) 765-7100.
PREMIUM SEATING
Enjoy amenities such as in-seat food and beverage service; access to the club lounge; wider, padded seats; and some of the best sightlines of the game. Invitations to exclusive events for Premium-seat holders include autograph sessions, luncheons and Q & A breakfast with team owners and the field manager. For more information about premium seating options, please contact the Reds Premium Sales department at (513) 765-7210.
PROMOTIONAL ITEMS
Promotional items have individual restrictions, and giveaway dates are subject to change without prior notice. A schedule of promotional dates is listed on our pocket schedules and at www.reds.com.
PUBLIC ADDRESS PAGING
Because of the many requests, paging is not permitted except in cases that are deemed to be life-threatening emergencies by the Cincinnati Reds. If you need paging, please see a Guest Relations Representative at any Fan Accommodation Station.
PUBLICATIONS
Media Guide
The Cincinnati Reds Media Guide features complete player biographies and statistics, season recaps, information on the Reds' Major League and minor league teams, and a comprehensive overview of the history of the organization. You can purchase the guide by visiting the Reds Team Shop by Majestic and souvenir stands throughout Great American Ball Park.
RedLegs News
RedLegs News is a free, electronic newsletter that can be delivered to your e-mail inbox in HTML or text format. The newsletter contains in-depth information on Reds players and coaches, upcoming special dates and events, promotions, contests and giveaways. To sign up for RedLegs News, log on to our official Web site at www.reds.com.
Cincinnati Reds Magazine
The official game-day program of the Cincinnati Reds is published four times throughout the season. The publication contains features on Reds players and coaches, opponent previews, as well as minor league and community reports. Reds Magazine can be purchased through vendors and various souvenir stands throughout the ballpark and the Reds Team Shop by Majestic.
Scorecard
A scorecard can be purchased for $1 through vendors or at souvenir stands around the ballpark. Updated rosters are provided within the scoreboard prior to each homestand.
Yearbook
The annual Cincinnati Reds Yearbook features profiles of all the Reds players, coaches, staff, historical Reds features, information on tickets, Great American Ball Park, promotions, Reds broadcasters, a guide to the Cincinnati Reds Hall of Fame and Museum and more. The Reds yearbook can be purchased through vendors and various souvenir stands throughout the ballpark and the Reds Team Shop by Majestic.
PUBLIC PHONES AND TDD
All public phones in Great American Ball Park are equipped with TDD services. Public phones can be found in the following locations:
Terrace Level
On the concourse near Sections 101, 109, 121, 135, 146
View Level
On the concourse near Sections 512, 521, 535
PUBLIC TRANSPORTATION
Queen City Metro can be reached at (513) 621-4455 for schedules and information regarding bus transportation throughout Hamilton County. ACCESS provides transportation throughout Hamilton County for the disabled. Please call (513) 632-7590 for
more information.
Guests seeking bus service to and from Northern Kentucky can contact the Transit Authority of Northern Kentucky (TANK) at (859) 331-8265.
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RADIOS
Portable radios are permitted in Great American Ball Park provided their dimensions do not exceed the 16" x 16" x 8" Major League Baseball size requirement. Guests with radios are permitted to listen to their radios provided the volume does not disturb the Guests in the immediate area. Headphones are encouraged for portable radio usage inside Great American Ball Park.
RAIN DELAYS
The right to delay the start of a game shall be vested in the home club. Once both teams' managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game shall be interrupted or terminated because of bad weather or unfit playing conditions is up to the sole discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief shall have the sole and unquestioned authority to determine whether and when play shall be halted during a game, whether and when play shall be resumed, and whether and when a game shall be terminated because of bad weather or unfit playing conditions.
REDLEGS LANDING
Located on the View Level concourse near Section 437, RedLegs Landing is the ideal party area for your group to mingle before the game on the open-air patio offering stunning views of the Ohio River. Guests can access RedLegs Landing by taking the elevators or stairs, near Section 135, to the View Level. This area for groups of 51-80 Guests is $50 per person which includes ticket, buffet meal and beverages. For more information please contact the Group Sales department at (513) 765-7600.
REDSFEST
Redsfest is the official annual winter warm-up of the Cincinnati Reds. Traditionally held in early December at the Duke Energy Center, this event features games and activities for kids of all ages, including interaction with past, current and future stars of the Cincinnati Reds. For information on upcoming or previous Redsfests, be sure to visit
www.reds.com/redsfest.
REDS HEADS KIDS CLUB
Reds Heads is the official Kids Club of the Cincinnati Reds for kids ages 14 and younger. Being a Reds Heads member is a great way for kids to show their Cincinnati Reds pride and be part of the coolest club in all of Reds country. Membership includes exclusive merchandise and members-only experiences at Great American Ball Park. Each membership is only $20 and kids can become a member of the Reds Heads at any Reds game by stopping by the Reds Heads Kids Club booth located at Gapper's Alley. Kids can also join on-line at www.reds.com. Be sure to join the Reds Heads today to show everyone your Cincinnati Reds pride.
REDS ROVER
The Reds Rover is great for local festivals, charity fundraisers, parades and many other community events. The Rover will come equipped with enter-to-win contests, a booming sound system for the broadcast of Reds baseball games, Reds Cornhole and giveaway items for your event. The Reds Rover is available for booking from April-October. For more information visit www.reds.com or contact the program coordinator at (513) 765-7230 or rover@reds.com. The Reds Rover is a free service to the community.
RE-ENTRY POLICY
Guests may not re-enter Great American Ball Park unless they have made arrangements with the Reds Guest Relations Staff prior to leaving. Re-entry accommodations are up to the discretion of the Reds and strictly limited to emergencies only.
RESTROOMS (PUBLIC)
Public Restrooms are conveniently located throughout Great American Ball Park. All restrooms at Great American Ball Park have diaper-changing stations available and are accessible to Guests with disabilities. The top of the next page contains a list of sections where public restrooms are located throughout the ballpark:
TERRACE LEVEL
Men's: 104, 109, 114, 116, 126, 136, 142
Women's: 101, 106, 108, 115, 117, 128, 134, 141
Family: 101, 109, 120, 127, 136
VIEW LEVEL
Men's: 404, 412, 417, 419, 425, 429, 435
Women's: 403, 410, 415, 417, 423, 427, 433
Family: 413,437
RETIRED JERSEYS
On the façade located under the Press Box in Great American Ball Park are all the retired Reds numbers. The 8 Reds who have had their numbers retired are #1 Fred Hutchinson, #5 Johnny Bench, #8 Joe Morgan, #10 Sparky Anderson, #13 David Concepcion, #18 Ted Kluszewski, #20 Frank Robinson and #24 Tony Perez. All Major League Baseball teams have retired #42 to honor Jackie Robinson's contributions to the game of baseball.
RIVERFRONT CLUB
The Riverfront Club is a private dining club located in right field on the Club Level of Great American Ball Park. Guests can take the elevators or stairs, near Section 135, to the Club Level to access the Riverfront Club. Access to this upscale restaurant and bar requires a membership. For more information on the Riverfront Club, call (513) 765-7500.
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SCOREBOARD MEMORIES
Were you caught on camera? Participants in pregame and in-game promotions at Great American Ball Park are able to purchase the footage shown on the video board from the Reds Marketing department by calling (513) 765-7100 or by visiting www.reds.com. For $25 you can purchase a VHS or DVD copy of the event. All videoboard footage is not recorded, so be sure to ask the Marketing representative if your special moment
is available.
SCOREBOARD MESSAGES
For $35 per line, you can deliver a special message to commemorate a birthday, anniversary, wedding engagement, marriage proposal or other special moments on the scoreboard of Great American Ball Park. Messages are limited to 45 characters of space and are subject to ordering deadlines. To inquire about a scoreboard message for your special occasion, including payment options, contact the Marketing department at (513) 765-7100 or visit www.reds.com. Messages are displayed at the end of the third inning of each home game.
SCOUT SEATS
The Scout Seats, priced at $77 per seat, are located directly behind home plate and start with the ninth row. The section earned its name because these are the seats that Major League scouts occupy to evaluate talent. These padded seats, which are about 2 inches wider than other seats in the ballpark, include a host of amenities, including in-seat food and beverage service, access to Scouts Alley, a private lounge for scout-seat holders only. Ticket holders in the scout section also have access to the exclusive FSN Ohio Club 4192 and to the Riverfront Club. *Scout Seats are sold out for 2008. For more information about getting on the wait list, please contact the Reds Premium Sales Department at (513) 765-7210.
SEASON TICKETS
The Reds offer a variety of season-ticket packages, including full-season, weekday, weekend and 20-game mini-plans. For more information on season tickets, please call the Season Sales department at (513) 765-7500.
SMOKING POLICY
Ohio voters passed issue Number 5, on Nov. 7, 2006, which calls for a smoking ban in public facilities and places of employment under Ohio Revised Code Chapter 3794. Thus, Great American Ball Park has been designated as a completely non-smoking facility. Guests are not permitted to smoke inside of Great American Ball Park and are not permitted to exit and re-enter for the purpose of smoking. Violators may be subject to ejection and potential fines.
SPEAKERS BUREAU
Interested in having a Reds representative at your next meeting or event? Team Historian Greg Rhodes and select front office personnel will share the ins and outs of Reds baseball. Former players are available for a fee, subject to availability. Contact (513) 765-7234 for an appearance request form or download the form at www.reds.com. All requests must be received at least 4 weeks prior to the event.
SPRING TRAINING
Ed Smith Stadium
1090 N. Euclid Ave.
Sarasota, FL 34237
Phone: (941) 955-6501
Fax: (941) 955-6365
Ticket Office: (941) 954-4464
STROLLERS
Great American Ball Park welcomes Guests that bring and utilize their own strollers. However, the use of strollers should not in any way inhibit general Guest movement or block any aisle ways. Strollers are not available to rent. Strollers may be subject to search by game-day security staff.
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TAXI CABS
The following taxicab companies can be contacted to arrange for pickup or drop-off in the Greater Cincinnati area:
Crosscounty Yellow Cab: (513) 742-3075
Community Yellow Cab OH: (513) 721-2100
Community Yellow Cab KY: (859) 261 4400
Ron's Cab Service: (513) 921-4222
Towne Taxi: (513) 761-7700
United Cab Co.: (513) 251-1155
Yellow Cab of Norwood: (513) 821-8294
Taxicabs generally perform their pickups on Main Street on the west side of Great American Ball Park at the conclusion of the game.
TICKET INFORMATION
Advance Ticket Sales
Phone:
In Greater Cincinnati, call Tickets.com at (513) 381-REDS (7337).
Outside Greater Cincinnati, call Tickets.com at (877) 647-REDS (7337).
Online: www.reds.com
In Person:
*Reds Main Ticket Office:
Crosley Terrace
Great American Ball Park
100 Main St.
At ticket kiosks located at Crosley Terrace, Gappers Alley as well as inside the ballpark at the Fan Accommodations Station near Section 119.
Also at select Greater Cincinnati Tickets.com Meijer locations
*No Service Charge
Mail:
- Specify date of game and the number and price of tickets desired.
- Make check or money order payable to the Cincinnati Reds (no cash, please). All returned checks will be subject to a $25 service fee.
- NO SERVICE FEE PER TICKET - just add $5 per order for processing/handling.
- Mail to: Cincinnati Reds, Box 1970, Cincinnati, OH 45201-1970
Ticket orders received within seven days of game date will not be mailed. Tickets will be left in the name in which they were ordered and may be picked up two hours before game time at the "Paid Will Call" window. A photo ID is required to pick up your tickets at Will Call. (Best available seats will be substituted if seat type ordered is not available.)
Child Admittance
Great American Ball Park offers complimentary admission to children younger than 3 years of age. However, we do request that these children sit on their parents' or guardians' laps and not occupy additional seats. Promotional giveaway items are only available for ticketed guests. Tickets for children three years and older are priced the same as adult tickets.
Disabled/Wheelchair Seating
Call Tickets.com at (513) 381-REDS (7337), or call (877) 647 REDS (7337).
Ticket Gift Certificates
Reds ticket gift certificates are available in $10 and $15 increments. Ticket gift certificates may be purchased by calling the Reds at (513) 765-7400, at the Main Ticket Office at Great American Ball Park and online at www.reds.com.
Lost or Stolen Tickets
Please report any lost or stolen tickets immediately to the Reds Ticket Office at (513) 765-7400.
Payment Options
Accepted payment methods include cash, checks (in person with valid driver's license), VISA, MasterCard, American Express and Discover.
Rain Check Policies
In the event a regulation home game is not played, your rain check may be exchanged, subject to availability, at the main ticket office for a ticket to any subsequent regular-season home game during the current season. Any such exchange must be made through the main ticket office. Note that all paid Season Suite and Season Diamond Seat Holders should follow the rain check instructions located on the back of their ticket. A rain check of a complimentary ticket (face value of $0.00) is not a valid rain check.
Ticket Office Business Hours
Great American Ball Park
Crosley Terrace
100 Main St.
GAMEDAY:
Monday-Sunday: 9 a.m. until the end of the seventh inning
NON-GAMEDAY:
Monday-Friday: 9 a.m. to 5 p.m.Saturday: 10 a.m. to 4 p.m. (Once single game tickets go on sale.)
North Ticket Office
(North side of Great American Ball Park)
GAMEDAY:
Opens two hours before game time
Closes at the end of the third inning
NON-GAMEDAY:
Closed
Will Call
All Reds tickets purchased through tickets.com (reds.com) internet, phone and MyReds may be picked up anytime at the Great American Ball Park Ticketing Kiosks. Ticketing Kiosks are located at Crosley Terrace (2nd & Main Street) and Gapper's Alley (north side of the ballpark). The original credit card must be used to obtain your tickets.
Reds tickets purchased through other channels and drop-offs may be picked-up at the "paid" will call windows located at the Main Ticket Office at Crosley Terrace. These will call windows open two hours prior to scheduled game time.
Photo ID is required to pick-up all tickets at will call.
TOURS OF GREAT AMERICAN BALL PARK
The Cincinnati Reds invite you to take a behind-the-scenes tour of Great American Ball Park and the Cincinnati Reds Hall of Fame and Museum with "The Great American Experience." Daily tours will begin April 8 and will conclude at the end of the
baseball season.
Special group tours are also available for organizations with 15 or more people. To schedule your group tour or for more information, please call the Ballpark Tours department at (513) 765-7923.
TRIPLE PLAY PARTY SUITES #8, #13 & #24
Watch the game from the comfort of your climate-controlled suite, or step outside onto the viewing deck and catch all the action on the field. Guests can access the Triple Play Suites by taking the elevator near Section 110 to the Club Level. The three suites hold 25-32 people each and can be combined for larger groups. Package price is $80 per person which includes ticket, buffet meal and beverages. For information on reserving a Triple Play Party Suite, please contact the Group Sales department at (513) 765-7600.
U
UMBRELLA POLICY
Umbrellas are permitted in the ballpark. For the safety and consideration of your fellow fans, please do not open your umbrella in crowded areas.
W
WHEELCHAIRS
Guests in need of a wheelchair transport can make their request to the nearest Cincinnati Reds Event Staff Employee, either of the two Fan Accommodation Stations located at Sections 119 and 420 near Gapper's Alley or at any of the First Aid Stations located near Sections 109, 127 or 409.
WILL CALL
See "Ticket Information."
WINTER CARAVAN
The Winter Caravan is a four-day event that takes place in late January, allowing fans all across Ohio, Indiana, Kentucky & West Virginia the opportunity to meet and greet players and executives from the Cincinnati Reds. Some highlights of the caravan include autograph sessions, ticket giveaways and Reds Q&A.
WORLD CHAMPIONSHIP BANNERS
As another way of honoring the team's rich history, banners depicting the Reds' five World Series championship years (1919, 1940, 1975, 1976 and 1990) were installed prior to the 2005 season. Located on the façade in left-field underneath the Machine Room Grille, the pennant-shaped banners are approximately 8-feet long and 5-feet wide at the top.